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Vantive
Vantive is a worldwide leader in customer relationship management solutions with more than 775 customers and $163M in revenue in 1998.Vantive empowers companies to sell ,support and service customers through any channel of interaction- the web, call center, e-mail or direct through sales and service representatives.

Vantive empowers companies to manage customer relationships through any channel of interaction - the web Vantive delivers a unified enterprise application suite built around the customer. The Vantive Enterprise is an integrated software suite that leverages the Internet to increase sales, marketing, contact center, field service, help desk and web service effectiveness. Vantive, phone, e-mail, fax or directly through sales and service representatives. The Vantive solution empowers companies to know, win and keep their customers, driving revenues and increasing customer loyalty. 

The Vantive Enterprise makes it easier to do business with organizations by focusing their company around the customer. In many companies, customer-related information is scattered throughout multiple departments, across many divisions and in many different formats. Businesses find themselves operating as a divided enterprise when interacting with customers, rather than as a united team. 

Vantive provides the ability to consolidate customer data from different applications, including legacy and back-office applications, empowering companies to provide a total view of the customer and more effectively meet the customer's needs.

The Vantive Enterprise can be used as separate modules or together as an integrated enterprise suite. The Vantive Enterprise is comprised of the industry's leading solutions for every customer-facing function - from sales, marketing, support, field service and IT to product development. In addition, the benefit of using these applications is substantial. Sharing customer data, tracking problems across the organization, feeding marketing information to the sales organization in real time, all result from the integration of data gathered from different customer interactions.

Vantive offers powerful reporting capabilities that help measure and monitor the effectiveness of your front-office solutions. Together with our software alliance partners, we offer a broad range of reporting and query solutions for the Vantive Enterprise.

Vantive is a worldwide leader in customer relationship management solutions with more than 775 customers and $163M in revenue in 1998.Vantive empowers companies to sell ,support and service customers through any channel of interaction- the web, call center, e-mail or direct through sales and service representatives. Vantive is supported by extensive software, consulting ,and service partner programs that provide further technology and vertical expertise as well as integration support. Founded in 1990,Vantive is headquartered in Santa Clara, and distributes its products in more than two dozen countries.

        PeopleSoft 8 CRM--the only CRM solution for enterprise relationship management from customer to employee --is here.

        PeopleSoft 8 CRM will empower your organization to: Maximize customer acquisition efforts. Retain profitable customers for the long-term. Foster customer loyalty. And enhance profitability by leveraging every role, device, channel and customer touch point within your integrated enterprise.

       Vantive e-Business applications for customer relationship management--designed to help you improve customer relationships and employee efficiency--are role-based, customizable portals to the Vantive Enterprise applications. Requiring only a browser and Internet access, the Vantive e-Business products enable users from both inside and outside an enterprise to easily access and manage critical business information anytime, anywhere.
       Vantiv’s Alliance Partner Program includes relationship with world class System Integrator, Reseller and OEM partners. Through our partners, Vantive customers have direct access to experts with a proven track record in both front office solutions project development and implementation. Many of our partners have industry-specific or area specific expertise, our partners such as call center solutions. Vantive partners provide expertise in every phase of project implementation, from business strategy definition and process reengineering to application integration ,testing and training.

       Today's e-Customer Relationship Management (e-CRM) solutions require a high-powered framework that can scale to meet their business needs today - and tomorrow. The Vantive Enterprise architecture provides enterprises the scalability and accessibility necessary to extend e-CRM solutions to employees, customers, and partners outside the company network. Vantive leads the industry in high-performance, scaling up to 15,000 users in benchmark testing.  Vantive's thin-client architecture  and web solutions ensures companies to  have the reach and flexibility required for e-business.

Unified Application Architecture
All Vantive applications are built on a common, multi-tier architecture - the Vantive Enterprise Architecture. Unlike other CRM solutions that have built "bolt-on" Enterprise suites, the Vantive Enterprise Architecture is built from the ground up on a common data model and shares key services, such as workflow management and security. This ensures maximum scalability and the lowest total cost of ownership.
Thin-Client Solution
The Vantive Enterprise Architecture provides support for thin-client access via the Intranet and Internet, including native Microsoft Windows 95/NT clients, web browsers, and PDA devices. The architecture enables browser based thin-client solutions, moving the processing and business logic away from the client side.
High-performance and Scalability
The Vantive Enterprise Architecture is a genuine multi-tier design, where processing is partitioned between the different tiers to optimize performance and scalability. The Vantive applications server manages traffic between the Vantive database and universal clients - enabling record-breaking scalability and benchmarks.
 

 

 

 

 

 

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