Customer Relationship Management

CRM, or Customer Relationship Management, is a business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. Everyone has their own definition of what CRM, most , falsely believing that CRM is about technology , a type of software. But, it cannot be further from the truth.

Switches

Switches occupy the same place in the network as hubs. Unlike hubs, switches examine each packet and process it accordingly rather than simply repeating the signal to all ports.

Computer Hardware

Refers to objects that you can actually touch, like disks, disk drives, display screens, keyboards, printers, boards, and chips. In contrast, software is untouchable. Software exists as ideas, concepts, and symbols, but it has no substance.

Networking

A network is a collection of connected intelligent computing devices. The connection is not necessarily a fancy one. A connection between two computers by direct cabling is qualified to be a network. By this definition, a workstation which is loaded with a computer, a scanner, and a printer, is not treated as a network.

Wireless Technology

Wireless Internet and Wireless Networking refers to technology that enables computers to communicate without a telco connection or network cabling.