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CRM products to grab customers, the heart of business
By CRM.Techieindex.com

For every company, customer is the heart of business. A company maintaining healthy relationships with its customers will always succeed in the competitive business environment. A Customer Relationship Management (CRM) is the modern business strategy to enhance the customer relationship with the help of latest technology. Success of the Customer Relationship Management (CRM) depends on the adaptability of the organization to the new customer oriented work culture. To successfully manage customer relationship companies have invented many technologies. Here we are familiarizing some of the technologies made for the above-mentioned purpose.


Business Intelligence - Always ahead to lead industries

By BI.Techieindex

As one more spectacular year is passing, and a buoyant new year is coming BI companies are looking forward for new heights. It' s sure that BI technologies will go large distance in the upcoming years and advanced technologies will come on its way. Here is the snapshot of latest product releases in Business Intelligence for year 2006.

Doing well by being rather nice

By Jim Goodnight
THE ritual of handing out free M&Ms every Wednesday began accidentally, when an assistant collecting supplies accepted a big bag of the chocolate sweets as a substitute from a local grocer who had run short of change.

Shareholder rights and wrongs

By SAS
Another victory for bosses over shareholders

Business In The Beltway

ByAndrew T. Gillies,Institute has proved itself a juggernaut on our annual tally of America' s largest privately held companies.

Beyond the Bar Chart

By Amanda Curtiss
Analysts and executives alike recognize the stumbling blocks of contemporary analytics: endless columns of data, inflexible charts, disparate reports and delayed information

Global Retailers Build Profits with BI

By Lori Schafer
Many retailers have implemented the basic “plumbing” technology of ERP (enterprise resource planning) and transactional systems; now, it’s time to strategically use the data that those systems

The Missing Link in Customer Intelligence

By Don Peppers and Martha Rogers, PhD
Soothsayers are awfully tough to come by when you’re trying to figure out your customer strategy.

The Who's Who of the BICC

By SAS
Meet the members of a typical Business Intelligence Competency Center

Optimize the Colors in Your Cube

By Mary Crissey
Create better strategies with operations research

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