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Over 6,000 companies in 110 countries worldwide depend on salesforce.com to manage their sales, marketing, and customer service and support operations.
"Salesforce.com has led the development of cost-effective online enterprise applications that give businesses the first viable alternative to expensive conventional software.
Marc Benioff, CEO and chairman of salesforce.com
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Company Overview
Salesforce.com is the world's most successful application utility. In the same manner that water, sanitation and power are shared resources managed remotely and distributed on-demand, salesforce.com is a subscription-based service that provides an on-demand CRM web service. Salesforce.com is architected as a multi-tenant system where companies can tap into the power of the network to access critical business applications on-demand.
Salesforce.com believes the Internet is the last of the modern ubiquitous networks. Companies do not create their own power plants for electricity or line systems for telephones. Likewise, we believe they do not need build their own software infrastructure.
A recent Gartner survey found that 42 percent of all enterprise CRM software licenses are never deployed (Gartner Group, March 2003). That said, the days of traditional enterprise software are numbered: Companies no longer have to put up with expensive, difficult-to-use bloat-ware that costs millions of dollars, takes months to install, and may not provide a return on investment. In contrast, salesforce.com's utility model delivers robust CRM technology on a pay-as-you-go basis for immediate success.
In the same way salesforce.com is changing the way the world views software, the company is changing the face of philanthropy. Salesforce.com has relentlessly focused on integrating business with the community since the company's 1999 inception. Salesforce.com's innovative 1% model, which consists of offering 1% of the company's equity, 1% of the company's profits, and 1% of employees' time for volunteer work - to ensure that as the business grows so does its contribution to the community. The salesforce.com/foundation was established as the vehicle to harness the energy of the salesforce.com community and drive this 1% model. The foundation initiates and manages a variety of volunteer programs designed to have impact on the community, as well as offers funding for diverse projects through its small grant program.
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